Tag: specialty coffee roaster

How Long Miles ensures coffee quality, from farm to cup

Written by Robyn-Leigh van Laren in collaboration with ROEST Coffee

Every step that coffee takes in the process from seed to cup impacts its quality. Ensuring coffee quality at every touch point has been a steep learning curve for the Long Miles Coffee team, and is something they are continuously learning to improve with every coffee harvest that comes to pass.

“Could we actually produce specialty coffee in Burundi?“

The Carlson family at Bukeye Washing Station.

When Long Miles’ co-founders, Ben and Kristy Carlson, moved to Burundi in 2011, they quickly realized that the most central place to see transformative change in the lives of coffee farmers and the quality of their coffee was at the washing station. In early 2013, the Carlsons built Bukeye, the first Long Miles Washing Station, with the underlying goal of answering the question, “Could we actually produce specialty coffee in Burundi?”

That same year, Lauren Kagori (née Rosenberg), a PhD candidate from South Africa, joined the Long Miles Team as their first Farmer Relations Officer. Kagori’s role was to understand coffee farmers’ relationship to the washing station. As they began to build trust and work with the coffee farming communities around the washing station, it became clear to Kagori that farmers’ greatest challenge to coffee quality was the lack of access to inputs: fertilizer, lime, mulch, and to some degree access to loans to pay laborers to work on their farms.

“You don’t just engage with farmers a month or two before harvest. It’s a year-round effort.”

Lauren Kagori, Long Miles Coffee’s first Farmer Relations Officer.

By the end of their first harvest, Long Miles produced only eighty bags of coffee- just a quarter of a container. Needless to say, the coffee didn’t taste very good that year and many roasters rejected the lots upon arrival in the United States. “We learned that you don’t just engage with farmers a month or two before harvest; it’s a year-round effort”, Kagori explains.

This was a turning point for Long Miles. They had built a washing station, invested in a community of smallholder coffee growers, and grown a team of people. But there was an obvious limit to the return on their investment if they didn’t invest in bottom lines that went beyond profitability.

Improving Coffee Quality on the Farm

The Long Miles team came up with all sorts of innovative ideas to help guide farmers on how to improve their coffee’s quality. The first set of interns spent hours perusing local paint stores for the exact shade of red that resembled a ripened coffee cherry. The idea was to paint the bases of woven baskets that farmers generally use to collect hand-picked coffee cherries. It quickly went from baskets to dipping small wooden chips in the same red paint that farmers could easily slip in and out of their pockets to compare their ripening cherries against. Back at the washing station, a borehole was drilled so that their team could start processing coffee with clean groundwater instead of water from a nearby river.

Around that time, another challenge was rising, both at the farm level and on the cupping table: the Potato Taste Defect. It took a trip to visit an established coffee producer in Rwanda and interviews with Long Miles’ partner roasters to realize that Potato Taste Defect was a real issue- not just in Burundi, but in neighboring coffee-growing countries too. That’s how the Long Miles Coffee Scouts came to be.

Led by Epaphras Ndikumana, Social and Environmental Impact Leader at Long Miles, the Coffee Scouts guide partner farmers through the cherry picking process on their farms while also scouting for and removing any antestia bugs (the insect linked to the Potato Taste Defect). The Coffee Scouts also encourage farmers to practice floating cherries at home and then again at the washing stations. Standing side-by-side with farmers at the washing stations, the Scouts help to hand-sort their cherries for ripeness and visible defects. Back on the farm, they distribute indigenous and shade trees to partner coffee farmers, encouraging them to plant green manures to improve soil health, mitigate climate change and the productivity of their coffee trees. The Coffee Scouts have been pivotal in improving the quality of Burundi coffee, and the Potato Taste Defect has since become increasingly less common on our cupping tables.

“The activities of our social projects help partner coffee farmers to improve their agricultural practices which increases the productivity and quality of their coffee in the long run”, Ndikumana says. He has done extensive research on how to improve the productivity of Burundian farmers’ coffee trees and soil health, initiating programs like the PIP approach (translated from French as ‘Integrated Farm Plans’) and Farmer Field Schools within the farming communities that Long Miles works with in Burundi.

Long Miles’ Coffee and Quality Production Manager, Seth Nduwayo, adds to this by explaining that, “Our protocols, standards and communication are the most powerful tools that help us to produce quality coffee in a systemized way. We don’t only make efforts to perform well but try to make sure we perform more consistently while also aiming to improve our performance.” Ensuring coffee quality quietly continues long after harvest has ended at the dry mill. Nduwayo and the Long Miles team spend weeks at a time, following their coffee through innumerable quality steps at the mill: from hulling to grading, density sorting, handsorting, weighing, and eventually loading containers for export.

Green grading and sample roasting

On the other side of the world, David Stallings, head of Roaster and Importer Relations, ensures that coffee goes through meticulous quality steps once it reaches the Long Miles Coffee Lab in North America. He starts by measuring the water activity, performing a moisture and UV analysis of the coffee weighing and then roasting each sample using our ROEST. All the relevant physical data about each sample is documented before the process is repeated over and over again before samples are sent to their roasting partners across the globe.

Photo by Julianna Stallings

During coffee season, Stallings typically processes and on ROEST around 120 samples a week:

“The ROEST sample roaster may be the most perfect small-scale machine yet designed to explore the many different aspects of coffee roasting that I learned about through various roasting systems. The capability to develop profiles based on different parameters and the machine’s ability to develop coffee remarkably evenly, coupled with its ease of use and maintenance, make it an essential tool in my professional life.”

Click below to read more about how David Stallings developed the Long Miles ROEST profiles.

Photo by Julianna Stallings

Coffee Quality is about People.

It would be remiss not to acknowledge that there is countless research, processes, and tools, like the ROEST sample roaster, used at every touchpoint along coffee’s journey, but ensuring the quality of Long Miles’ coffee really comes down to people. Each coffee farming family that Long Miles works with. By continuing to listen to their thoughts and understand their challenges and needs, they continue to put steps in place to improve the quality of their coffee. The team of Coffee Scouts, working tirelessly throughout the year guiding partner farmers on best agricultural practices. It’s every member of the Long Miles team, investing in the long-term impact of smallholder coffee farmers in East Africa and the coffee they produce.

All this before any coffee reaches your cup.

August 4, 2021
A guide to working with Long Miles Coffee
We’re often asked the question, “How do I begin working with Long Miles?”

Irrespective of your size or location, the process always begins the same: Talk to us. Whether you are buying one bag or five containers, we want to know you. Few industries are as relational as coffee and we take this element of our industry very seriously – it is our sincerest pleasure to do so. The best way to be in touch is to email David Stallings, who handles Roaster and Importer Relations.

Regardless of where you are located and how much coffee you are looking to source from and/or through Long Miles, our goal is always the same: To interact directly with you and to keep you connected to a transparent and equitable supply chain.

Once you reach out we will schedule a phone/Zoom call or continue the conversation over email, whatever is best for you and the time zones we find ourselves working to reconcile. Together we will discuss your needs in many areas: The types of coffees you are looking for, the volumes of coffees you are looking for, and more. From there we will work together on a plan that works for your business. This can look any number of ways. Typically one of two primary paths will be decided upon:
1. Roasters purchasing less than a full pallet (ten bags) of coffee from any given origin in any given year are typically referred to our importing partners – more on this below. In most cases and markets, our importing partners take a certain amount of Long Miles coffee into their position specifically with the intention to service our smaller clients. This is not done, by any means, to “hand-off” smaller roasters. In fact, we began operating this way to make sure that our one bag clients were receiving the exact same level of care and attention as our largest clients. As coffee farmers, producers, and exporters, we are not expertly suited to handling sampling and contracts for the smallest of our partners. We remain, however, 100% committed to these partnerships and are available by email, phone, WhatsApp, etc., at any time in order to make sure you have the tools necessary to represent Long Miles coffees in the marketplace. As stated above, regardless of size, we want every partner to be and feel as connected to the supply chain as they wish.
2. For roasters buying ten+ bags from any given origin each year, you will liaise directly with David for samples, etc. At the appropriate time, David will connect you to our importing partner in your market for contracting, etc.
Once the coffee leaves the country of origin, the primary contact for all things logistics-related will be the importing partner to whom you were introduced by our team. These critical partners will see the coffee safely from port to port, oversee the legal process of getting the coffee into the country/region of delivery, and oversee the logistical process of getting the coffee from the port and into a warehouse. Finally, they will be your primary point of contact for releasing the coffee from the warehouse, paying for the coffee, and seeing that the coffee gets to your business. All of that being said, our team remains at your service throughout the entire process. Whether you have a question about the current state of the coffee or a question surrounding information related to the coffee itself, we are and always will be here for you.

David Stallings, head of Roaster and Importer Relations. Photo by Julianna Stallings.

Photo by Julianna Stallings.

To better understand why we operate as we do, it may be helpful to note something about who, exactly, Long Miles is. As owners and operators of washing stations in multiple East African nations, we are coffee producers. As owners of farms, we are coffee farmers. We are also coffee exporters. There are other labels that can be applied to Long Miles in East Africa but these are the most important for the sake of this guide.

It may also be helpful to make clear what Long Miles is not. Most notably, Long Miles is not a coffee importer. There are a number of implications associated with this. Firstly, and most importantly, we partner with importers. We are frequently asked questions such as, “Can we buy directly from you and not involve an importer?” The simple answer to that is, “No, that is not possible.” It’s not possible because it’s not legally possible. Unless you live in the country in which the coffee was produced, it must be legally exported by an entity and it must be legally imported by another. There is no way around this. The closest thing that we can do to not involve an importer is to air freight our coffee directly to you. Even then, someone is technically importing the coffee, whether that be your business or a representative you hire. Furthermore, while there are legitimate reasons to occasionally air freight coffee, it is by no means a sustainable approach to coffee logistics – economically or ecologically.

Secondly, the importing partners we work with differ from market to market. We partner with companies based on a certain set of criteria: A general alignment on vision surrounding the purported goals of specialty coffee, the degree to which key roaster partnerships in the market endorse the importer, how expert the importer is in that particular market, how reasonably priced the importer is, etc. No single one of these is the most important factor under consideration. Rather, we weigh each of these points and consider the complete picture. If you are of the size that you are purchasing full or near-full container loads, our logistics team would be more than happy to liaise with an importer of your choice.

The third implication of not being a coffee importer is the fact that we do not typically have an Offer List, nor are we always able to clearly answer questions surrounding the exact final price of any given coffee. We will always be able to tell you the price to purchase the coffee from the country of origin, as this is the price we sell the coffee to importers for. That said, importers provide a service – and no small one at that. Not only are they handling global logistics, they also finance the coffee from the time that it leaves the country of origin to the time your roastery or business takes possession of it. There is a cost associated with shipping, importation, customs clearance, etc., and then the importer also needs to include a margin to cover their own expenses and to make a small profit. On top of all of this, coffee is nearly always bought and sold in U.S. dollars. If your roastery is located somewhere in the world where you will be invoiced in a currency other than USD, then of course the exchange rate and the exact time of the currency exchange needs to be taken into consideration, as well. We do know, generally, the prices charged by our importing partners and will do our best to provide a reasonably accurate quote upon request. Furthermore, we will be more than happy to connect you with our importing partners in order to get an exact logistics quote.

We are writing this post in early June, 2021. The Burundi harvest season is just beginning to ramp up. As such, if you are interested in beginning a relationship with Long Miles Coffee, and particularly if you are interested in purchasing Burundi coffee, now is the ideal time to reach out and make a plan surrounding this harvest.
June 4, 2021
Long Miles Coffee’s Post-Harvest Update: news from the farm, field, and cupping lab
From the Farm

collected and translated by Joy Mavugo in conjunction with Robyn-Leigh van Laren from the Long Miles Story team

There was much rejoicing at the Long Miles Coffee Washing Stations recently as farmer payday took place. Payday is always one heavy with anticipation, excitement, and chaos of the happiest kind. It’s the one day of the year when all of the coffee farming families that we work with receive payment for the coffee cherries that they delivered during harvest season.

“ Payment day is a special day. It’s a day of building trust between a farmer and a buyer.”

– Honorate Dugunya, a coffee farmer from Ninga hill.

In the days leading up to it, our team works hard behind the scenes filling every person’s envelope with the season’s earnings and preparing for one big reunion with the coffee farming communities that we work with. This year, payday may have looked different from how it usually does but our team is unwaveringly grateful that it took place. We also celebrated a milestone; making our first set of payments at the newly built Ninga Washing Station site.

“To have a washing station on Ninga hill is like a country that fought for independence and got it. I will always celebrate this victory. No one will take it from us.”

– Paul Ntahondi, a coffee farmer from Ninga hill

There is an endless list of things that we are thankful for this harvest season. Paying every single coffee farmer that we work with is one of them.

From the Farm

written by Seth Nduwayo, Quality Control Manager for Long Miles Coffee

Frequently, I have referred to rain as a big challenge. We could lack it when it was expected and vice versa. For three months, from July to September, there was no rain as it was a dry season. Now we are at the end of September. October is knocking from the horizon. We have experienced some rain yet at Bujumbura and sometimes at Gitega, Budeca, where we took our coffee for dry milling. As coffee is not out on drying beds you may wonder why the blessing (rain) is evoked again as a challenge. In fact, the rain comes with cold weather, and humidity increases in warehouses. Thus, when the relative humidity is higher than that of coffee in storage, the latter start regaining moisture. As you can hear this, the end of one battle opens a door to the next. So, today we fight for having all the remaining lots milled, hand-picked, and sealed in Grain-pro as soon as possible. When all coffee is in Grain-pro, then we don’t have to worry about rainfall the same as before. This is the battle we will be fighting over the next couple of weeks.

From the Lab

written by David Stallings, Roaster Relations for Long Miles Coffee

This week we began our final dry-milling program for the Burundi season. Milling, which involves removing the parchment layer, or, in the case of naturally processed coffee, removing the fruit that has dried around the coffee seed, is, by itself, a speedy process. After the seeds are stripped of their botanical accouterment, they pass through various grading apparatuses. These include devices that separate the seeds by size, density, and color. Many metric tons of coffee can pass through the mill in a single day. The process that follows, however, is low tech and time-consuming. That process is, of course, the handpicking of the coffee. Absolutely critical to the production of top quality specialty coffee, our lots get handpicked upwards to five times! In a few short days, all of our Burundi lots for the year will have been milled. The next two to three weeks will be filled with handpicking the coffee.

It is a race to the finish from here. As Seth mentioned in his section above, we want to get the lots handpicked as soon as possible because that allows us to get them into Grain-pro and thus hermetically sealed and safe from the impending rainy season. Too frequently, as a green coffee buyer, I have seen the onset of a rainy season in any given country of production, as a strike against the quality of the green coffee. This is especially true for coffees that are on the margins of not being fully dried. Coffees for which taking on a small amount of moisture pushes them into territory that encourages the quick degradation of what we perceive as freshness. I am so pleased to know firstly, that all of our lots were dried exceptionally well this year and, secondly, that our timeline concerning getting these final lots into Grain-pro is looking very good.

Once this process is complete we will continue loading containers and sending them around the world. A record year for us, we have already loaded and dispatched two containers from this harvest. In a few short weeks that number will be seven. The past two years have been important ones in strengthening relationships with importing partners in various markets. While we work directly with as many of our roasting partners as possible, we have found it essential to have key relationships in various markets around the world. Not only are these partners service providers, moving the coffees from Burundi to their destination market, but they are also critical in helping facilitate relationships with smaller roasting partners. This year, our coffees can be found with the following importers:
- Osito Coffee, North America – East Coast
- Royal Coffee, North America – West Coast
- List & Beisler – Europe
- Upstream – Australia*
- Seven Oaks – South Africa
If you are in one of these markets and interested in coffee this year, please reach out to me. I will be only too happy to work on a plan with you to either send you samples directly or connect you with one of the above-mentioned importers. Whether we are sending you samples and handling contracts directly or having an importing partner help facilitate the process, it is so important to us that we connect with you personally and work together on and through the process!

*If you are in the Australian market and interested in coffees from this season, please reach out to our Burundi Lab Manager, Jordan, who was not able to make it to Burundi this year due to the pandemic, and is native to and currently located in Australia!
October 5, 2020

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