Growing up, Aline didn’t know that one day she would work in the coffee sector in Burundi. She joined the Long Miles team back in 2014 as a supervisor of the teams hand-picking parchment coffee for defects. Now, Aline is the Assistant Manager of Coffee Quality Control at Bukeye Washing Station.
What is your earliest memory of coffee?
When I heard about the Long Miles Washing Station on Gaharo hill, I decided to ask if they had a job for me. I had no idea of what happens at a coffee washing station, and didn’t know anything about processing coffee. At the time, the washing station manager told me that there were no jobs for women, that there were only jobs for men. I asked him to give me a chance working there so that he could see that I was capable of learning. After a month, he appreciated how I worked and he offered me a full-time job.
What is your role in the coffee supply chain?
When I started out, I was in charge of supervising the hand-picking team. Now, I am the Assistant Manager of Coffee Quality Control at Bukeye Washing Station.
What does a ‘’typical day’’ look like for you?
During coffee harvest, I do the same thing: control the steps that coffee goes through, especially during the hand-picking stage at the cherry selection tables.
What does working in coffee mean for you?
It’s proof that women , especially in the rural areas of Burundi, are as capable of working in coffee as men.
Are there any challenges that you think exclude women from working in coffee?
I think that the challenges for some women- not just those working in the coffee sector- is that they are working mothers. Working at night can be a big challenge. I think that this is the reason why men say that women are not able to work in coffee, but for me it’s not a question of being able but how many responsibilities a woman has to take on.
When you consider the coffee industry, do you think that women are empowered to be in leadership and decision-making roles?
In the organization that I work for, a woman has the same place as a man. Gender is respected. There are women representatives in all the teams, and they can make decisions in their roles.
Is there anyone in the coffee industry who inspires you?
I don’t know yet.
Is there anything that you would like to learn or do to further your understanding of coffee?
Working in the coffee sector has given me the opportunity of learning many things. I can even teach others what I’ve learnt. In Burundi, there is no school for teaching you about coffee, but working in coffee is a lesson in itself. You can learn as you work. I have learnt about coffee quality, from cherry to parchment, but I still need to learn more about coffee quality from parchment to cup.
Written by Robyn-Leigh van Laren in collaboration with ROEST Coffee
Every step that coffee takes in the process from seed to cup impacts its quality. Ensuring coffee quality at every touch point has been a steep learning curve for the Long Miles Coffee team, and is something they are continuously learning to improve with every coffee harvest that comes to pass.
“Could we actually produce specialty coffee in Burundi?“
The Carlson family at Bukeye Washing Station.
When Long Miles’ co-founders, Ben and Kristy Carlson, moved to Burundi in 2011, they quickly realized that the most central place to see transformative change in the lives of coffee farmers and the quality of their coffee was at the washing station. In early 2013, the Carlsons built Bukeye, the first Long Miles Washing Station, with the underlying goal of answering the question, “Could we actually produce specialty coffee in Burundi?”
That same year, Lauren Kagori (née Rosenberg), a PhD candidate from South Africa, joined the Long Miles Team as their first Farmer Relations Officer. Kagori’s role was to understand coffee farmers’ relationship to the washing station. As they began to build trust and work with the coffee farming communities around the washing station, it became clear to Kagori that farmers’ greatest challenge to coffee quality was the lack of access to inputs: fertilizer, lime, mulch, and to some degree access to loans to pay laborers to work on their farms.
“You don’t just engage with farmers a month or two before harvest. It’s a year-round effort.”
Lauren Kagori, Long Miles Coffee’s first Farmer Relations Officer.
By the end of their first harvest, Long Miles produced only eighty bags of coffee- just a quarter of a container. Needless to say, the coffee didn’t taste very good that year and many roasters rejected the lots upon arrival in the United States. “We learned that you don’t just engage with farmers a month or two before harvest; it’s a year-round effort”, Kagori explains.
This was a turning point for Long Miles. They had built a washing station, invested in a community of smallholder coffee growers, and grown a team of people. But there was an obvious limit to the return on their investment if they didn’t invest in bottom lines that went beyond profitability.
Improving Coffee Quality on the Farm
The Long Miles team came up with all sorts of innovative ideas to help guide farmers on how to improve their coffee’s quality. The first set of interns spent hours perusing local paint stores for the exact shade of red that resembled a ripened coffee cherry. The idea was to paint the bases of woven baskets that farmers generally use to collect hand-picked coffee cherries. It quickly went from baskets to dipping small wooden chips in the same red paint that farmers could easily slip in and out of their pockets to compare their ripening cherries against. Back at the washing station, a borehole was drilled so that their team could start processing coffee with clean groundwater instead of water from a nearby river.
Around that time, another challenge was rising, both at the farm level and on the cupping table: the Potato Taste Defect. It took a trip to visit an established coffee producer in Rwanda and interviews with Long Miles’ partner roasters to realize that Potato Taste Defect was a real issue- not just in Burundi, but in neighboring coffee-growing countries too. That’s how the Long Miles Coffee Scouts came to be.
Led by Epaphras Ndikumana, Social and Environmental Impact Leader at Long Miles, the Coffee Scouts guide partner farmers through the cherry picking process on their farms while also scouting for and removing any antestia bugs (the insect linked to the Potato Taste Defect). The Coffee Scouts also encourage farmers to practice floating cherries at home and then again at the washing stations. Standing side-by-side with farmers at the washing stations, the Scouts help to hand-sort their cherries for ripeness and visible defects. Back on the farm, they distribute indigenous and shade trees to partner coffee farmers, encouraging them to plant green manures to improve soil health, mitigate climate change and the productivity of their coffee trees. The Coffee Scouts have been pivotal in improving the quality of Burundi coffee, and the Potato Taste Defect has since become increasingly less common on our cupping tables.
“The activities of our social projects help partner coffee farmers to improve their agricultural practices which increases the productivity and quality of their coffee in the long run”, Ndikumana says. He has done extensive research on how to improve the productivity of Burundian farmers’ coffee trees and soil health, initiating programs like the PIP approach (translated from French as ‘Integrated Farm Plans’) and Farmer Field Schools within the farming communities that Long Miles works with in Burundi.
Long Miles’ Coffee and Quality Production Manager, Seth Nduwayo, adds to this by explaining that, “Our protocols, standards and communication are the most powerful tools that help us to produce quality coffee in a systemized way. We don’t only make efforts to perform well but try to make sure we perform more consistently while also aiming to improve our performance.” Ensuring coffee quality quietly continues long after harvest has ended at the dry mill. Nduwayo and the Long Miles team spend weeks at a time, following their coffee through innumerable quality steps at the mill: from hulling to grading, density sorting, handsorting, weighing, and eventually loading containers for export.
Green grading and sample roasting
On the other side of the world, David Stallings, head of Roaster and Importer Relations, ensures that coffee goes through meticulous quality steps once it reaches the Long Miles Coffee Lab in North America. He starts by measuring the water activity, performing a moisture and UV analysis of the coffee weighing and then roasting each sample using our ROEST. All the relevant physical data about each sample is documented before the process is repeated over and over again before samples are sent to their roasting partners across the globe.
During coffee season, Stallings typically processes and on ROEST around 120 samples a week:
“The ROEST sample roaster may be the most perfect small-scale machine yet designed to explore the many different aspects of coffee roasting that I learned about through various roasting systems. The capability to develop profiles based on different parameters and the machine’s ability to develop coffee remarkably evenly, coupled with its ease of use and maintenance, make it an essential tool in my professional life.”
It would be remiss not to acknowledge that there is countless research, processes, and tools, like the ROEST sample roaster, used at every touchpoint along coffee’s journey, but ensuring the quality of Long Miles’ coffee really comes down to people. Each coffee farming family that Long Miles works with. By continuing to listen to their thoughts and understand their challenges and needs, they continue to put steps in place to improve the quality of their coffee. The team of Coffee Scouts, working tirelessly throughout the year guiding partner farmers on best agricultural practices. It’s every member of the Long Miles team, investing in the long-term impact of smallholder coffee farmers in East Africa and the coffee they produce.
In Burundi, a washing station (or wet mill) is a communal space. It doesn’t just belong to those who build, own or manage it, and it’s not just a place for coffee farmers to deliver their coffee cherries to. A washing station is a sign of development within a community; a landmark where neighbors can gather, use it as a meeting place, find jobs, and often collect water.
“Seeing a washing station gives us hope. Before there was nothing, no building – it was only a hill.Now, there’s a washing station and mzungus are buying coffee. We continue seeing change and new building, and it gives us hope that the future will be good for the community.”
– Lucien, a partner coffee farmer from Camizi hill.
There are so many things to take into consideration when building a washing station. Does the area have a reputation for growing coffee? Is there a need for it? Is there suitable land available? What impact will its existence have on the environment? Will it be profitable? More, but not most importantly, is there an available water source?
Coffee simply cannot exist without water. Not only is water important for the growth and development of a coffee seed and plant, it’s necessary for processing coffee. The quality steps of floating and rinsing coffee cherries to pulping, grading, fermenting, and soaking parchment coffee wouldn’t be possible without an abundance of water. Of course, the importance of water is another conversation when it comes to cupping and brewing coffee.
Getting clean water in large quantities to the Long Miles Washing Stations has been a challenge for us over the years. When Heza opened back in 2014, we were sourcing water from two catchment areas on Gitwe hill. We shared a water source with the communities living around the washing station, but struggled with frequently broken pipes causing an insufficient supply of water to flow to Heza. We tried everything from fixing the pipes to recycling the water before finding a new water source four kilometers away, and pumping water from there to the station.
Umuhini mushasha, utera amababa.
“A new handle leaves you with some pain in your hand.”
– Raphael Kayembe, Managing Director of Long Miles in Burundi.
This Kirundi phrase has stuck with us because it seems to aptly describe the blistering and bruising it took our team to get Ninga, our new washing station, fully operational in time for the season opener this year.
In 2019, after purchasing the land where Ninga Washing Station would eventually stand, we worked with consultants to dig a well and install a hand-pump to access clean water. With our water source in place, we turned our focus to the build out of the station. It was only when it came to installing and connecting our McKinnon depulper to the water pipes that we realized the well wasn’t deep enough to access clean groundwater at the quantity and quality that we needed. Although community members had been collecting water for washing clothes from the pump since the day it was installed, it wasn’t suitable for cooking or drinking, let alone processing coffee.
We tried adapting the initial drilling, installing a new pump, and making tweaks to improve the water’s quality. The original pump was supposed to produce 3m3 of clean water per hour but through the redevelopment we found that it was only producing 1m3 of unclean water per hour. At 40m deep, the pump was still getting blocked with mud. Even after disassembling and cleaning it, the water that flowed from the pump was littered with pebbles and sand.
With the coffee trees starting to ripen and farmers anxious about having to deliver their harvest elsewhere, we couldn’t delay the opening of Ninga any longer. Without a fully operational washing station at this point, we made the call to start collecting coffee cherries from partner farmers and processed our first sun-dried Natural micro-lots of the season.
Behind the scenes, we continued exploring every alternative water source in the areas surrounding Ninga Washing Station for over a month. The sources that we could find were too far away to connect to (some fifteen kilometres from the washing station), had a low outflow of water or were already at capacity. After a lot of consideration, we bit the bullet and contracted a new consultant to perform a new drilling. It was our last hope.
Following a week of drilling, we found that clean groundwater was flowing at 65m deep. Without really realizing it, the doubt that we could get this fixed in time had been niggling away in our mind and we had been holding our breath for weeks. It was the sight of clean, flowing water that finally allowed the team to collectively let out a sigh of relief. With the hardest part behind us, we were fortunate enough to find all the additional parts in the country: the drill, electric pump, and pipes.
Not only have we been able to produce Fully Washed and Naturally processed coffees at Ninga Washing Station this season, but the tap has been opened to the neighboring communities once again for water collection. We’re especially excited about the anaerobically fermented micro-lots that we’ve processed using our new Jack Bins. Despite the challenge of water this harvest season, the quality of our Ninga coffees is looking like our best year yet!
Have you got questions about our current (2021) crop of Burundi coffee? Please get in touch with David Stallings, head of Roaster and Importer Relations at Long Miles Coffee.
